Zero Harm: How to Achieve Patient and Workforce Safety in HealthcareFrom the nations leading experts in healthcare safetythe first comprehensive guide to delivering care that ensures the safety of patients and staff alike. One of the primary tenets among healthcare professionals is, First, do no harm. Achieving this goal means ensuring the safety of both patient and caregiver. Every year in the United States alone, an estimated 4. 8 million hospital patients suffer serious harm that is preventable. To address this