The JOLT EffectBy: Matthew Dixon, Ted McKenna From the bestselling co author of The Challenger Sale, a paradigm shattering approach to overcoming customer indecision and closing more sales In sales, the worst thing you can hear from a customer isnt no. Its I need to think about it. When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business. But this