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Conversations with Things: UX Design for Chat and Voice
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Conversations with Things: UX Design for Chat and Voice
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Conversations with Things: UX Design for Chat and VoiceWelcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human centered because everyone deserves to be understood, especially you. Author: Diana Deibel, Rebecca Evanhoe Publisher: Rosenfield Media Published:
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Conversations with Things: UX Design for Chat and Voice
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